Notes on management, operations and process from Ulysses Maclaren, COO of SSW. Written for managers, team leads and anyone new to being second in charge.
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The Art of Negotiation
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The 80-20 rule (AKA the Pareto Principle)
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Managing Remote Workers
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The 5 Levels of Leadership
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Bots! Huh! What are they good for?
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The Drexler/Sibbet Team Performance Model
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The 12 Biggest Benefits of an Intranet
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How to Motivate your Team – The Power of Autonomy, Mastery and Purpose
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The Five Advantages That Consultants Have Over Employees
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The Five Things Every Scrum Master Should Do
The Chief Operating Officer 